Privacy Policy

Effective Date: January 1, 2026

Sewer Line San Jose Pros respects your privacy. This policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have. We have served San Jose and the surrounding areas since 2019, and we treat your personal information with the same care we bring to every sewer line we repair.

Information We Collect

When you call us, fill out a form, or request a quote, we collect your name, phone number, email address, and the service address where you need sewer line work. We also collect details about your project so we can give you an accurate price.

Like most websites, we automatically collect basic technical data such as your IP address, browser type, device type, and the pages you visit. This helps us keep the site running smoothly and understand what information visitors find most useful.

How We Use Information

We use your contact details to respond to your request, schedule a visit, provide an upfront price, and keep you updated on the work. If you become a customer, we use your information to complete the repair and follow up on the job.

We also use information to improve our services, send service reminders or promotional messages if you opt in, and meet legal or accounting requirements. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device that help the site work better on your next visit.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work as intended, but you can still call us at (669) 232-8571 to get help.

Analytics and Third-Party Tools

We use trusted third-party tools such as Google Analytics to measure website traffic and see which pages perform well. These tools collect anonymous usage data and do not identify you personally.

We may also use scheduling, mapping, or review platforms to make it easier for you to book service or share feedback. Each of these providers has its own privacy policy, and we encourage you to review it if you have questions.

Data Sharing and Disclosure

We share your information only when it is needed to run our business. That includes sharing your address and job details with our technicians and, when necessary, with trusted subcontractors or suppliers who help complete your sewer line repair.

We may also share information if the law requires it, to protect our rights or safety, or as part of a business sale or merger. In every case, we share only what is needed and require others to keep it confidential.

Data Retention

We keep your personal information for as long as we need it to provide service, maintain your account, and meet legal, tax, and insurance requirements. When that time is up, we securely delete or anonymize the information.

If you ask us to delete your information, we will do so unless we are required by law to keep it. You can make that request by calling or emailing us using the contact details below.

Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. These steps include secure servers, restricted access for employees, and encrypted connections where appropriate.

No method of transmission or storage is completely secure, but we work hard to keep your data safe and review our practices regularly. If you ever notice something suspicious, contact us right away.

Your Rights

You have the right to ask what personal information we hold about you, to request a copy, and to ask us to correct or delete it. You can also opt out of marketing messages at any time by replying STOP to a text or using the unsubscribe link in an email.

California residents have additional rights under the CCPA, including the right to know what categories of information we collect and to request deletion. We do not sell personal information, so there is no need to opt out of a sale.

Children's Privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.

We encourage you to check back occasionally. Your continued use of our website or services after an update means you accept the revised policy.

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